Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag an offer that no longer matches what a casino is actually running? This is the page for that. Below is how to reach us, what we can help with, and what we cannot.
How to Reach Our Team
The best way to contact us is by email at [email protected]. We read every message personally rather than relying on automated replies, and we aim to get back to you within a couple of working days. If your message is time-sensitive, say so in the subject line and we will prioritize it.
Telling us upfront what your message is about — a correction, feedback, a partnership enquiry, or something else — helps us route it to the right person and reply faster.
What We Can Help With
- Bonus and offer accuracy — If a welcome bonus, deposit match, or free spins figure we've listed for a site such as Raging Bull, Uptown Aces, Ignition or another operator looks out of date, tell us. Wagering requirements and promotional terms change, and we would rather correct a page than leave stale information up.
- Review corrections — Spotted an error in payout speed, banking options, or a licensing detail we've covered for any operator on this site? Let us know and we'll look into it.
- Content suggestions — If there's a topic around real-money online casino play, free spins offers, or banking methods you'd like us to cover in more depth, we're open to hearing it.
- Partnership and editorial enquiries — If you represent a licensed operator or a relevant business and want to discuss working with us, introduce yourself and explain what you have in mind. As always, our commercial relationships never determine how a site is ranked.
- General questions about New York's online gambling landscape — New York currently regulates online sports betting but does not license online casino gaming for real money within the state. If you're unsure how that affects a specific site, ask us and we'll answer as plainly as we can — though for anything involving tax treatment or legal risk, we'll point you toward a qualified professional rather than guess.
What We Cannot Do
We're a review and comparison site, not a casino operator. That means we can't process deposits or withdrawals, resolve account disputes, verify your identity documents, or issue refunds on anyone's behalf. For any of those, you'll need to contact the operator directly through the support channels listed on their own site — typically live chat or email.
We also don't provide legal or tax advice. If you have questions about the legality of a specific product in your situation, or how gambling winnings are taxed, speak with a licensed attorney or tax professional in New York.
If You or Someone You Know Needs Support
If gambling has stopped being fun or is causing problems for you or someone close to you, please mention this when you write to us and we will point you toward appropriate resources. You can also reach the National Council on Problem Gambling helpline at 1-800-GAMBLER, or New York's own HOPEline at 1-877-8-HOPENY, at any time. These services are free, confidential, and staffed by people trained to help.
Our Commitment to Accuracy
We try to keep bonus terms, wagering requirements, and licensing information current, but online casino offers change often and errors can slip through. If something you read here doesn't match what you find on an operator's actual site, please tell us — reader feedback is one of the main ways we catch and fix mistakes.
This site is intended for adults aged 21 and over. Nothing on it should be read as a guarantee of winning, and no game of chance is a reliable way to make money.